Terms for Stornamics software and license services

Accepting These Terms

These Terms of Use apply when you access the Stornamics website, documentation, downloads, software, license activation services, account or license portal, support interactions, evaluation programs, or related online resources. We call these the "Offerings" in these terms.

If you use the Offerings for a company or other organization, you represent that you have authority to accept these terms for that organization. In that case, "you" and "your" refer to both you and the organization.

If a signed agreement, order form, product license, beta agreement, support terms, data processing addendum, or other written agreement with Stornamics applies to a particular Offering, that agreement controls if it conflicts with these terms.

Stornamics Offerings

The Offerings may include public website pages, documentation, downloadable software, Community editions, paid Pro or Enterprise licenses, product evaluation materials, license keys or tokens, activation services, update channels, support communications, and the Stornamics license portal.

The portal and activation services exist to support downloadable software. They are not a promise that Stornamics will host, operate, monitor, back up, or manage your production workloads unless a separate agreement expressly says so.

Software Licenses

Subject to these terms and any applicable order, license file, or written agreement, Stornamics grants you a limited, non-exclusive, non-transferable right to install and use Stornamics software for personal use or your internal business purposes within the applicable license scope.

Community editions

Community editions are free-of-charge software tiers with published limits. They may be used for personal deployments, development, testing, learning, internal deployments, evaluations, and commercial workloads within the applicable product limits and documented maturity. Organization size alone does not change Community eligibility. The software entitlement does not include a paid support subscription, service-level commitments, production warranties, or rights beyond the published Community scope.

Paid licenses

Paid licenses require an active order, license key, portal entitlement, or written agreement. Paid use must stay within the licensed product, edition, term, node count, protected-data capacity, deployment scope, user scope, and other limits shown in the applicable order, license record, product documentation, or written agreement.

Open source and third-party components

"Community" does not mean "open source" unless a Stornamics release expressly identifies software as open source under a separate open source license. Some Stornamics software or resources may include third-party or open source components. The applicable third-party notices and licenses control those components.

License Activation

Stornamics software may contact a Stornamics activation endpoint to issue, validate, renew, revoke, or update license status and entitlements. Activation helps us confirm that the product, edition, term, node count, capacity, and feature scope match the license you are using.

You may not bypass, disable, tamper with, or misrepresent license activation, metering, entitlement, or usage-limit controls. You are responsible for configuring deployments so license data is accurate and activation traffic is permitted where required by the applicable license.

Activation is not intended to send Stornamics your application payloads, customer records, message contents, log contents, object bodies, or other production data. Product documentation or a separate agreement may describe product-specific telemetry, diagnostic, offline activation, or air-gapped activation options.

Accounts and License Portal

Stornamics may provide a portal for managing organizations, users, licenses, activations, entitlements, invoices, support contacts, and related account administration. You are responsible for keeping account information accurate, protecting credentials, assigning appropriate user roles, and promptly removing access for people who no longer need it.

Stornamics does not charge a separate fee to use its hosted license-management interface. Customers may instead operate a license-management interface internally where that deployment option is available.

Optional managed product services are separate from license management. If you choose a managed service, fees may include data transfer and storage, and additional product, security, data processing, or service-specific terms may apply.

Your Environments and Data

You are responsible for the environments where you install and operate Stornamics software, including configuration, access control, backups, monitoring, network rules, data retention, legal compliance, and the content, data, applications, systems, and workloads you use with the software.

Stornamics does not claim ownership of your data because you use the Offerings. If you provide logs, configurations, diagnostic data, support materials, sample data, or other content to Stornamics, you represent that you have the rights and permissions needed to provide it and that it does not violate law or third party rights.

Acceptable Use

You may not use the Offerings to:

• Violate law, regulation, sanctions, export controls, or third-party rights.
• Access, test, scan, disrupt, or interfere with systems without authorization.
• Upload or transmit malware, harmful code, or intentionally deceptive content.
• Misrepresent identity, affiliation, license status, product usage, or activation data.
• Resell, sublicense, rent, timeshare, service-bureau, or provide hosted access to Stornamics software except as expressly permitted by Stornamics.
• Remove proprietary notices, copy keys or tokens outside the licensed scope, or circumvent technical restrictions.
• Reverse engineer or attempt to derive source code except to the extent that applicable law prohibits this restriction.
• Use the Offerings in life-safety, emergency-response, medical-device, weapons, or other high-risk control systems without a separate written agreement designed for that use.

Beta, Preview, and Evaluation Features

Some Offerings may be marked beta, preview, alpha, evaluation, development, roadmap-sequenced, or similar. Those Offerings may be incomplete, change before release, carry product-specific limits, or be discontinued. They should be used only within the availability, support, compatibility, and data-safety boundaries described in the applicable documentation or agreement.

Updates and Support

Stornamics may provide updates, patches, compatibility changes, security fixes, deprecations, or migration guidance. You are responsible for deciding whether and when to apply updates in your environments unless an applicable agreement says otherwise.

Support is available only as described in the applicable product documentation, order, support plan, or written agreement. Support subscriptions are separate from Community, Pro, and Enterprise software entitlements and may cover any edition under an applicable support order. Buying or ending support does not change the product edition, allowance, or runtime rights.

Payment and Taxes

Paid licenses, support, managed services, data transfer, storage, or other paid Offerings are subject to the fees, billing terms, renewal terms, usage limits, and taxes stated in the applicable order, portal checkout, invoice, or written agreement. Unless an applicable agreement or law says otherwise, fees are non-refundable once the licensed term or paid Offering begins.

Ownership and Feedback

Stornamics and its licensors own the Offerings, including software, documentation, design, interfaces, code, trademarks, product names, and other intellectual property. Except for the limited rights expressly granted, Stornamics reserves all rights.

If you provide feedback, suggestions, ideas, bug reports, or improvement requests, Stornamics may use them without restriction or obligation to you, unless a separate written agreement says otherwise.

Privacy and Security

Our Privacy Policy explains how we handle personal information. You are responsible for using the Offerings in a way that complies with privacy, security, employment, sector-specific, and data-protection laws that apply to your environments and data.

You should not send sensitive data, regulated data, secrets, credentials, private keys, production payloads, or customer records to Stornamics support or portal channels unless a secure process has been agreed.

Export Controls and Sanctions

You must comply with applicable export control, sanctions, and import laws when downloading, installing, accessing, transferring, or using Stornamics software or related technical information. You may not use the Offerings if applicable law prohibits you from receiving them.

Suspension and Termination

Stornamics may suspend or terminate access to the website, downloads, activation services, portal, support, or licenses if you violate these terms, exceed license scope, fail to pay amounts due, create security or legal risk, or use the Offerings in a way that may harm Stornamics, customers, users, or third parties.

When a license expires or terminates, you must stop using the applicable paid software and remove or destroy copies if required by the applicable agreement. Sections that by their nature should survive termination will continue to apply, including ownership, payment obligations, restrictions, disclaimers, liability limits, and indemnity.

Disclaimers

To the fullest extent permitted by law, the Offerings are provided "as is" and "as available" unless a separate written agreement expressly provides different warranties. Stornamics disclaims implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Stornamics does not warrant that the Offerings will be uninterrupted, error-free, secure against every possible attack, compatible with every environment, or able to prevent all data loss. You are responsible for validating the Offerings for your intended deployment, data, recovery, security, compliance, and operational requirements.

Limitation of Liability

To the fullest extent permitted by law, Stornamics will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, business interruption, or substitute services, even if Stornamics has been advised that those damages are possible.

To the fullest extent permitted by law, Stornamics' total liability for claims arising out of or relating to the Offerings or these terms will not exceed the amounts you paid Stornamics for the affected Offering during the twelve months before the event giving rise to the claim. If you used only free Offerings, Stornamics' total liability will not exceed one hundred U.S. dollars.

Indemnity

You will defend and indemnify Stornamics from claims, damages, liabilities, costs, and expenses arising from your data, your environments, your applications, your violation of these terms, your violation of law, your misuse of the Offerings, or your infringement or misappropriation of third-party rights.

Changes to These Terms

We may update these terms as the website, software, licensing model, activation service, portal, managed features, legal requirements, or company operations change. The updated date at the top of the page shows when these terms were last revised.

Contact

Questions about these terms can be sent to hello@stornamics.com.